Returns & Exchanges Policy

At Graco Inc., we stand behind the quality of our home products; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund. All returned merchandise must be in its original packaging and unused condition to qualify for processing.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Print Shipping Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Package Your Item

  Securely pack the products in their original Graco Inc. packaging, ensuring all manuals and hardware are included.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; refunds are typically processed within 5-7 business days of receipt.